Guest-Experience Busser at Luxury Resort

Pyramid Global Hospitality; Puerto Rico; On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Regency Grand Reserve Puerto Rico, part of the Pyramid Global Hospitality portfolio, is seeking a motivated Busser to support our service team. You will prepare and reset tables, maintain station cleanliness, and assist servers to deliver memorable dining experiences on the oceanfront property in Rio Grande.

This entry-level role offers growth opportunities within a world-class resort, with training provided and a pathway to develop hospitality skills across multiple departments.

Qualifications

• Previous restaurant experience preferred but not required.
• Strong teamwork and sense of urgency.
• Ability to follow service and sanitation procedures.

Responsibilities

• Prepare and reset tables according to outlet standards.
• Maintain water service and other assigned table‑service functions.
• Clear used plates, glassware, silverware, and other items promptly and appropriately.
• Maintain proper table appearance between courses.
• Assist Servers with food and beverage delivery when requested and properly trained.
• Maintain clean and fully stocked service stations.
• Replenish silverware, china, glassware, napkins, condiments, and other operating supplies.
• Ensure dining areas remain clean and presentable throughout service.
• Remove trash and transport soiled items to designated areas.
• Handle china, glassware, and silverware carefully to minimize breakage.
• Communicate guest requests promptly to the assigned Server.
• Remain attentive to tables and proactively identify opportunities to assist.
• Complete assigned opening and closing side work.
• Support buffet setup, maintenance, and breakdown when assigned.
• Support other Food & Beverage outlets as needed based on business demands.
• Perform other reasonable duties as assigned

Skills

Teamwork

Strong work ethic

Customer service

Job description

Hyatt Regency Grand Reserve Puerto Rico, part of the Pyramid Global Hospitality portfolio, is seeking a motivated Busser to support our service team. You will prepare and reset tables, maintain station cleanliness, and assist servers to deliver memorable dining experiences on the oceanfront property in Rio Grande.

This entry-level role offers growth opportunities within a world-class resort, with training provided and a pathway to develop hospitality skills across multiple departments.