Guest Experience Bellperson & Luggage Concierge

La Playa Hotel; Carmel-by-the-Sea (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

La Playa Hotel in Carmel-by-the-Sea invites a warm, magnetic storyteller to join our front-of-house team. You’ll greet guests as friends, manage luggage with flair, and guide visitors to secret beaches and local gems.

This role blends hospitality grace with physical hustle—from lifting up to 50 lbs to keeping the lobby polished. Weekend and holiday shifts are our busy times, and a valid driver’s license is a plus.

Qualifications

• A warm, magnetic energy that makes strangers feel like VIPs.
• A valid driver’s license and a clean record.
• The stamina to lift up to 50 lbs and climb stairs with a smile.
• A flexible schedule—weekends and holidays are prime time in paradise.
• Bonus points if you know the best clam chowder spot in town.

Responsibilities

• Greet guests like old friends, not transactions.
• Master the art of the perfectly timed luggage reveal.
• Dish out insider tips on secret beach coves, art galleries, and sunset spots.
• Keep the bell stand and lobby polished to reflect Carmel’s coastline.
• Deliver packages, messages, and amenities with concierge flair and speed.
• Valet like a pro—cars deserve style points.
• Be the calm, collected pulse of the guest arrival experience.

Skills

Guest service

Luggage handling

Flexible schedule

Valid driver

Job description

La Playa Hotel in Carmel-by-the-Sea invites a warm, magnetic storyteller to join our front-of-house team. You’ll greet guests as friends, manage luggage with flair, and guide visitors to secret beaches and local gems.

This role blends hospitality grace with physical hustle—from lifting up to 50 lbs to keeping the lobby polished. Weekend and holiday shifts are our busy times, and a valid driver’s license is a plus.