Guest Experience Attendant - Golf Club

Troon Golf, LLC; Arizona; Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Time Off

Job summary

Wickenburg Ranch Golf & Social Club in Wickenburg, AZ, part of Troon, seeks a dedicated Guest Service Attendant for a full-time, on-site role. You will assist with clubhouse upkeep, range operations, cart management, and client services to ensure an exceptional guest experience.

Ideal candidates have one month of related experience, a golf-industry focus, and a willingness to pursue PGA Class A. Hospitality or service backgrounds and reliable attendance are highly valued.

Qualifications

• One-month related experience or training.
• Ideal candidate should be career focused within the golf industry.
• Future PGA Class A and Associates preferred.
• Minimum 1 year experience at a private golf club of similar size with similar service expectations.
• Hospitality or service industry experience required.
• Regular and reliable attendance

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf and Wickenburg Ranch Golf & Social Club.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play
• Provides exceptional service while exceeding all member & guest expectations
• Welcome members and guests upon arrival and assist with valet and/or retrieving golf bags/related items
• Prepare golf cart fleet to a high standard of cleanliness following the standards of Troon Golf & Blackstone Country Club
• Performs practice facility duties such as setting up, breaking down, maintaining general presentation, cleaning clubs & attending to all member/guest needs.
• Maintain a clean & organized work area at all times.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Job description

Wickenburg Ranch Golf & Social Club in Wickenburg, AZ, part of Troon, seeks a dedicated Guest Service Attendant for a full-time, on-site role. You will assist with clubhouse upkeep, range operations, cart management, and client services to ensure an exceptional guest experience.

Ideal candidates have one month of related experience, a golf-industry focus, and a willingness to pursue PGA Class A. Hospitality or service backgrounds and reliable attendance are highly valued.