Guest Experience Attendant - Front of House & Beverages

Courtyard Savannah Downtown; Savannah (GA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Courtyard Savannah Downtown is seeking a friendly Bistro Attendant to greet guests, help with orders, and prepare items as requested in coordination with the kitchen team. You will also manage beverage preparation and ensure the front of house runs smoothly.

Responsibilities include maintaining a tidy dining area, presenting menus, and using suggestive selling techniques to enhance guest experience. You will handle payments and ensure tax reporting for tips using MICROS.

Responsibilities

• Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
• Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques.
• Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times.
• Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system.
• Clear and clean tables; reset counters and tables.
• Maintain kitchen and wait station by keeping area tidy and stock kitchen and bar at the end of each shift.

Job description

Courtyard Savannah Downtown is seeking a friendly Bistro Attendant to greet guests, help with orders, and prepare items as requested in coordination with the kitchen team. You will also manage beverage preparation and ensure the front of house runs smoothly.

Responsibilities include maintaining a tidy dining area, presenting menus, and using suggestive selling techniques to enhance guest experience. You will handle payments and ensure tax reporting for tips using MICROS.