Guest Experience Attendant & Event Support

Oneida Casino Hotel; Green Bay (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Oneida Casino Hotel in Green Bay, WI is seeking a House Attendant to keep public areas spotless and welcome guests with a smile. You’ll support the housekeeping team, help set up small events, and respond quickly to guest requests, delivering friendly, professional service.

Ideal candidates are detail-oriented, able to handle physical tasks, stay calm under pressure, and thrive in a fast-paced hospitality environment. This hands-on role offers an energetic, rewarding experience.

Qualifications

• High school diploma or equivalent preferred; hospitality experience is a plus.
• Valid driver’s license and clean driving record required for driving roles.
• Ability to stay calm and work well under pressure is essential.

Responsibilities

• Shine Specialist: Maintain top-tier sanitation and cleanliness across all facilities and equipment, ensuring everything sparkles.
• Guest Experience First Responder: Respond quickly to guest requests with a friendly attitude, delivering items and service reflecting top-tier hospitality.
• Event Support Extraordinaire: Assist in setting up meeting rooms and events, ensuring every detail is in place for a seamless experience.
• Safety & Security Steward: Safeguard sensitive areas, manage lost-and-found items responsibly, and practice safe work habits to prevent injuries and maintain a secure environment.

Skills

Shine Specialist

Guest Experience

Event Setup

Safety

Education

High school diploma or equivalent

Job description

Oneida Casino Hotel in Green Bay, WI is seeking a House Attendant to keep public areas spotless and welcome guests with a smile. You’ll support the housekeeping team, help set up small events, and respond quickly to guest requests, delivering friendly, professional service.

Ideal candidates are detail-oriented, able to handle physical tasks, stay calm under pressure, and thrive in a fast-paced hospitality environment. This hands-on role offers an energetic, rewarding experience.