Guest Experience Associate - Welcome, Sell & Serve

Bravoz; Jacksonville (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

Bravoz, located at Bravoz Entertainment Center, seeks a Front Desk Associate to greet guests, answer questions, and drive sales at the check-in and admissions desk.

You will guide guests through waivers, bookings, and payments, while staying energetic and detail-oriented in a fast-paced, fun environment. Training is provided for the right candidate, including weekend and holiday shifts.

Qualifications

• Experience in customer service or cash handling is preferred.
• Able to work weekends, evenings, and holidays.
• Strong communication skills in person and on the phone.

Responsibilities

• Greet guests with enthusiasm.
• Sell passes, memberships, parties, and add-ons.
• Assist with waivers, check-ins, and party bookings.
• Process payments accurately (cash, cards).
• Know attractions, prices, policies, and promos.

Skills

Customer service

Cash handling

Communication

Sales

Problem solving

Job description

Bravoz, located at Bravoz Entertainment Center, seeks a Front Desk Associate to greet guests, answer questions, and drive sales at the check-in and admissions desk.

You will guide guests through waivers, bookings, and payments, while staying energetic and detail-oriented in a fast-paced, fun environment. Training is provided for the right candidate, including weekend and holiday shifts.