Guest Experience Associate - Retail Customer Service

Dollar Tree, Inc.; Malden (MO); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

More benefits

Job summary

Dollar Tree, Inc. seeks a Customer Service Associate to help deliver a positive shopping experience for every customer. You will assist customers, conduct sales at the register, and ensure store security and neatness.

Responsibilities include stock replenishment, unloading trucks, and maintaining bathrooms and floors. The role emphasizes friendly customer interactions, adherence to instructions, physical duties like lifting 30-50 lbs, and contributing to a clean, safe environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and teammates.
• Keep the store clean, including bathrooms, floors, trash, and neatness.

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a Customer Service Associate to help deliver a positive shopping experience for every customer. You will assist customers, conduct sales at the register, and ensure store security and neatness.

Responsibilities include stock replenishment, unloading trucks, and maintaining bathrooms and floors. The role emphasizes friendly customer interactions, adherence to instructions, physical duties like lifting 30-50 lbs, and contributing to a clean, safe environment.