Guest Experience Associate - Retail & Cashier

Dollar Tree, Inc.; Ocean Springs (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Ocean Springs, MS is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, safe store environment.

This role requires prior customer service experience and the ability to lift up to 50 lbs. You’ll work as part of a team, stock shelves, unload trucks, and provide friendly service while following store procedures.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean, including bathrooms, floors; manage trash and neatness.
• Other duties as assigned.

Skills

Excellent customer service

Relationship management

Strong organizational skills

Excellent communication skills

Problem-solving and decision-making

Ability to follow instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Ocean Springs, MS is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, safe store environment.

This role requires prior customer service experience and the ability to lift up to 50 lbs. You’ll work as part of a team, stock shelves, unload trucks, and provide friendly service while following store procedures.