Guest Experience Associate – Retail Car Wash

Tommy Car Wash Systems; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay and annual bonus

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance

401k match

Daycare on-site

Tuition assistance

Paid time off

Paid holidays

Learning and development

Internal growth opportunities

Team culture

Nationwide presence

Job summary

Tommy's Express Car Wash is seeking a Retail Guest Services Team Member in Lowell, MI. If you're great with guest service, confident with technology, and thrive in a fast-paced, supportive team, you'll fit right in.

You will provide quick, friendly service, learn POS and LPR systems, help grow monthly wash packages, maintain cleanliness and property aesthetics, and uphold the WE OWN IT culture. This role may be part-time or full-time with weekend shifts and offers competitive pay and benefits.

Qualifications

• Must be willing to work hard, build relationships and love people!
• Set an example to all Team Members of working hard and doing your best!
• Try your best every day and come to work with a winning attitude.

Responsibilities

• Provide quick and friendly customer service to our guests within the car wash
• Create and retain new customer relations, including sales of monthly wash packages
• Learn and operate all aspects of POS and LPR systems to operate car wash equipment
• Help maintain wash equipment and perform routine care as needed
• Oversee all property aesthetics
• Maintain cleanliness of interior and exterior of car wash and property
• Monitor wash quality of each vehicle
• Exceed guest expectations on experience
• Exemplify and uphold the WE OWN IT culture

Skills

Guest service

People skills

Technology aptitude

POS operation

Tools

POS systems

LPR systems

Job description

Tommy's Express Car Wash is seeking a Retail Guest Services Team Member in Lowell, MI. If you're great with guest service, confident with technology, and thrive in a fast-paced, supportive team, you'll fit right in.

You will provide quick, friendly service, learn POS and LPR systems, help grow monthly wash packages, maintain cleanliness and property aesthetics, and uphold the WE OWN IT culture. This role may be part-time or full-time with weekend shifts and offers competitive pay and benefits.