Guest Experience Associate — Retail

Family Dollar; Detroit (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Detroit is seeking a Customer Service Associate to enhance customer shopping experiences. Responsibilities include assisting customers, managing transactions, maintaining store cleanliness, and ensuring security protocols. Candidates should have previous retail experience and strong customer service and communication skills. This part-time position has physical requirements, including lifting tasks. The company offers various perks, including health and retirement benefits.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to meet physical demands including frequent walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail company in Detroit is seeking a Customer Service Associate to enhance customer shopping experiences. Responsibilities include assisting customers, managing transactions, maintaining store cleanliness, and ensuring security protocols. Candidates should have previous retail experience and strong customer service and communication skills. This part-time position has physical requirements, including lifting tasks. The company offers various perks, including health and retirement benefits.