Guest Experience Associate - Quick Service Pizza

SmartRecruiters, Inc.; Clewiston (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. in Florida is seeking a Store Customer Service Representative to deliver friendly service, take orders, and support fast-paced in-store operations. You will greet customers, process orders, upsell where appropriate, handle payments, and assist with pizza preparation when needed.

Maintain cleanliness, follow image standards, and help keep makeline and beverage areas organized. This role requires a positive attitude, reliability, and hands-on teamwork in a shop-floor setting.

Qualifications

• Strong customer service orientation.
• Ability to take orders accurately and upsell when appropriate.
• Willingness to assist in food preparation and maintain cleanliness.

Responsibilities

• Take the customers order in a positive manner.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete the order in a timely manner making sure the order is neat and accurate.
• Must keep the phone and customer area clean at all times.
• Repeat every order back to the customer and inform the approximate time of delivery.
• Assist in making pizzas whenever possible, keep makeline and soda coolers stocked.
• Take payments from carry-out customers if requested by the manager in charge.
• Maintain the image standards set forth by the company.
• Assist the safe delivery specialist in cleanliness and maintenance of the store.
• May be asked to assist in folding boxes, and box topping boxes.

Skills

Customer service

Order taking

Suggestive selling

Cash handling

Store cleanliness

Job description

SmartRecruiters, Inc. in Florida is seeking a Store Customer Service Representative to deliver friendly service, take orders, and support fast-paced in-store operations. You will greet customers, process orders, upsell where appropriate, handle payments, and assist with pizza preparation when needed.

Maintain cleanliness, follow image standards, and help keep makeline and beverage areas organized. This role requires a positive attitude, reliability, and hands-on teamwork in a shop-floor setting.