Pizza Store Customer Experience Specialist

SmartRecruiters, Inc.; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Rep in Florida to take customers' orders with a positive attitude, answer questions, and use suggestive selling techniques during every call. We treat our employees as family!

You will answer the phone on the first ring, process orders promptly, ensure accuracy, and keep the work area clean while communicating delivery times to customers. You may assist in making pizzas and stock makeline/soda coolers, supporting the delivery team as

Responsibilities

• Take customers' orders in a positive manner and answer any questions they might have.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete orders timely, neat, and accurate; keep the phone and customer area clean.
• Repeat every order back to the customer and communicate approximate delivery times.
• Assist in making pizzas when possible; keep makeline and soda coolers stocked and supplies available.
• Take payments from carry-out customers if requested by the manager in charge.
• Maintain the image standards set forth by the company.
• Assist the safe delivery specialist with cleanliness and store maintenance.
• May help fold boxes and top boxes as needed.

Skills

Customer service

Phone etiquette

Suggestive selling

Multitasking

Job description

SmartRecruiters, Inc. is seeking a Store Customer Service Rep in Florida to take customers' orders with a positive attitude, answer questions, and use suggestive selling techniques during every call. We treat our employees as family!

You will answer the phone on the first ring, process orders promptly, ensure accuracy, and keep the work area clean while communicating delivery times to customers. You may assist in making pizzas and stock makeline/soda coolers, supporting the delivery team as