Guest Experience Associate - Part-Time Retail

Dollar Tree, Inc.; City of North Tonawanda (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree seeks a Customer Service Associate to provide an exceptional shopping experience in our North Tonawanda store. You will assist customers, operate the cash register, stock shelves, unload trucks, and keep the store clean and safe for all guests.

The role emphasizes friendly, professional interactions with customers and team members, with duties extending to merchandise maintenance and adherence to store standards. Part-time hours available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness including bathrooms, floors, trash, and neat presentation.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree seeks a Customer Service Associate to provide an exceptional shopping experience in our North Tonawanda store. You will assist customers, operate the cash register, stock shelves, unload trucks, and keep the store clean and safe for all guests.

The role emphasizes friendly, professional interactions with customers and team members, with duties extending to merchandise maintenance and adherence to store standards. Part-time hours available.