Guest Experience Associate - Part Time | Daily Pay & Benefits

The Inn at Stonecliffe

Tucson (AZ)

Hybrid

USD 18,000 - 25,000

Part time

35 hours ago
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Benefits offered by this job

Daily pay
Telemedicine
Health insurance
401k match
Paid time off
Holiday pay
Pet insurance
Employee discounts

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Guest Service Representative in Tucson, AZ. The role emphasizes hospitality, guest recognition, and accurate handling of cash and guest data.

Responsibilities include greeting guests, managing arrival lists, assisting VIPs, handling calls, and maintaining a welcoming front desk. Attractive benefits and a focus on employee development accompany this position.

Qualifications

  • Minimum of one year in Front Desk Operations.
  • In-depth knowledge of hotel Front Desk operations.
  • Minimum of High School education.

Responsibilities

  • Greets guests as they arrive, focus on personal recognition.
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities.
  • Escort VIPs to room and check them in prior to arrival.
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

Skills

Basic computer skills
Verbal & written communication
Guest service excellence

Education

High School education

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Guest Service Representative in Tucson, AZ. The role emphasizes hospitality, guest recognition, and accurate handling of cash and guest data.

Responsibilities include greeting guests, managing arrival lists, assisting VIPs, handling calls, and maintaining a welcoming front desk. Attractive benefits and a focus on employee development accompany this position.

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