Guest Experience Associate - Part Time

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Part time

Job summary

United Dairy Farmers is seeking a Guest Services Associate for part-time shifts (25 hours or less per week) in Cincinnati, OH. You will provide the signature UDF Hi Five Guest Experience, greet Guests warmly, and keep the store ready for customers at all times.

The role includes preparing DipSide items, operating the POS system and gas console, stocking merchandise, and maintaining safety and visuals. Must be at least 16 years old and able to communicate in English.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Operate POS system and gas console; properly authorizing and controlling gas sales, register transactions, handling coins/currency/checks/credit cards/coupons/food stamps and making change.
• Stock shelves, displays, milk box and freezers; rotate stock and check for out of code dates.
• Maintain awareness to minimize shop-lifting and gas drive-offs; follow drop procedures and Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Keep store and parking lot safe and clean; monitor temperatures of refrigeration equipment.
• Complete time records and the Customer First Document.

Job description

United Dairy Farmers is seeking a Guest Services Associate for part-time shifts (25 hours or less per week) in Cincinnati, OH. You will provide the signature UDF Hi Five Guest Experience, greet Guests warmly, and keep the store ready for customers at all times.

The role includes preparing DipSide items, operating the POS system and gas console, stocking merchandise, and maintaining safety and visuals. Must be at least 16 years old and able to communicate in English.