Guest Experience Associate — Golf & Entertainment

Topgolf; Holtsville (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) team member match

Mental well-being platform

Job summary

Topgolf in Holtsville, NY is hiring as a Golf Service Associate to welcome players, assist with check-in and reservations, and ensure every guest leaves with a memorable experience.

You’ll share information about games, promotions, and equipment, keep the venue inviting, and uphold safety standards. This entry-level role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced, fun environment.

Qualifications

• A Positive Attitude – upbeat and friendly with guests.
• One Team Mentality – collaborate to deliver great guest experiences.
• Player Focus – prioritize guests' needs and ensure satisfaction.
• Calm under high-volume conditions during peak periods.
• Hospitality or entertainment experience a plus.

Responsibilities

• Welcome and assist guests with check-in and reservations for a great Topgolf experience.
• Provide information about venues, gameplay, current promotions to guests.
• Assist with golf clubs and equipment to ensure guests have the right gear.
• Keep the venue clean, organized and inviting for players.
• Adhere to safety and sanitation standards in all guest areas.
• Uphold Topgolf's values of Fun, One Team, Excellence, Courage and Caring.

Skills

Positive attitude

One team mentality

Player focus

Thrive in a popular environment

Hospitality experience

Job description

Topgolf in Holtsville, NY is hiring as a Golf Service Associate to welcome players, assist with check-in and reservations, and ensure every guest leaves with a memorable experience.

You’ll share information about games, promotions, and equipment, keep the venue inviting, and uphold safety standards. This entry-level role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced, fun environment.