Guest Experience Associate - Fun, Fast-Paced Hospitality

topgolf; Scottsdale (AZ); On-site; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Competitive hourly wages

Tips available for certain positions

Health, dental, vision, 401(k)} ,{

Job summary

Topgolf in Scottsdale is seeking energetic team members for a variety of hourly roles focused on delivering memorable guest experiences. You will welcome players, assist with check-in and reservations, and share details about current promotions and gameplay.

The role emphasizes friendly service, team collaboration, and adaptability in a fast-paced entertainment venue, with benefits and flexible shifts for part-time or full-time staff.

Qualifications

• A Positive Attitude – Because being a grump is no fun!
• One Team Mentality – Teamwork makes the dream work.
• Player Focus – You obsess over making our Players' experience the absolute best.
• Ability to Thrive in a Popular Environment – Stay calm when things get busy.
• Previous Experience in Hospitality or Entertainment – A plus, not a must.

Responsibilities

• Welcome and assist Players with check-in and reservations, ensuring they have info to start and enjoy their Topgolf experience.
• Provide detailed information about the venue, gameplay, and current promotions to help Players get the most from their visit.
• Assist with golf clubs and equipment, ensuring Players have the right gear to improve their game.
• Keep the venue clean, organized, and inviting across the retail area and guest spaces.
• Adhere to safety and sanitation standards to maintain a safe, fun environment for all.
• Uphold Topgolf's Core Values: Fun, One Team, Excellence, Courage, Caring, every day.

Skills

Positive Attitude

Teamwork

Customer Focus

Thrives under pressure

Hospitality Experience

Job description

Topgolf in Scottsdale is seeking energetic team members for a variety of hourly roles focused on delivering memorable guest experiences. You will welcome players, assist with check-in and reservations, and share details about current promotions and gameplay.

The role emphasizes friendly service, team collaboration, and adaptability in a fast-paced entertainment venue, with benefits and flexible shifts for part-time or full-time staff.