Guest Experience Associate — Front End & Carts

Ridleys-Family-Markets-Inc; Rupert (ID); On-site; USD 17,000 - 21,000; Full time

Job summary

Ridleys-Family-Markets-Inc in Rupert, ID is seeking a friendly courtesy clerk to assist guests, bag purchases, and maintain front-end efficiency.

You will follow safety policies, help with price checks, tidy parking lot, and support store teams. Minimum age 16; 21 to sell tobacco/alcohol. No prior experience required; training provided. This is an on-site position with a strong emphasis on customer service and teamwork.

Qualifications

• None specified in the job posting.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Bags guests’ purchases promptly and efficiently within proper guidelines. Carries those purchases to their automobiles in a friendly, prompt efficient manner; ensuring the products are placed safely in their automobile.
• Fills all bag slots and supplies necessary for efficient front-end operations. Uses wise selection and use of supplies.
• Assist with price checks and go-backs.
• Assists with general housekeeping and ‘sweep sheet’ duties as assigned.
• Keeps the parking lot clear of carts and returns them to proper store location as directed by management. Always follows safety policies regarding cart retrieval. Removes clutter from carts & wipes down kids carts before putting them away.
• Although many guests appreciate your efforts, you are not permitted to accept tips. If the guest persists, the money should be turned into the service desk. (NV – exception)

Job description

Ridleys-Family-Markets-Inc in Rupert, ID is seeking a friendly courtesy clerk to assist guests, bag purchases, and maintain front-end efficiency.

You will follow safety policies, help with price checks, tidy parking lot, and support store teams. Minimum age 16; 21 to sell tobacco/alcohol. No prior experience required; training provided. This is an on-site position with a strong emphasis on customer service and teamwork.