Guest Experience Associate - Front Desk (PT)

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Team & Family Discounts

Flexible Schedules

Career Growth

Insurance Benefit

401k Plan

Vacation/Sick Pay

Holiday Pay

Recognition Programs

Tuition Reimbursement

Job summary

Westin Tempe, located at 11 East Seventh Street, Tempe, AZ, is seeking a PT Front Desk Agent to join our Front Office Team. You will greet guests, check them in/out, and deliver outstanding service in a fast-paced hotel environment.

This role requires AM/PM shifts, including weekends and holidays. We offer team discounts, flexible schedules, tuition reimbursement, 401k matching, and growth opportunities as part of Crescent Hotels & Resorts.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests and teammates.
• Calculator skills to perform moderately complex calculations accurately.
• Able to input information using a computer system and assist guests.

Responsibilities

• Greet and register guests, provide prompt and courteous service, and check guests out at the end of their stay.
• Handle guest requests and resolve issues to ensure high guest satisfaction.
• Assist guests with hotel information and services as needed.

Skills

English communication

Team player

Professional appearance

Customer service

Calculator skills

Computer proficiency

Stamina to stand/walk

Emergency awareness

Interpersonal skills

Job description

Westin Tempe, located at 11 East Seventh Street, Tempe, AZ, is seeking a PT Front Desk Agent to join our Front Office Team. You will greet guests, check them in/out, and deliver outstanding service in a fast-paced hotel environment.

This role requires AM/PM shifts, including weekends and holidays. We offer team discounts, flexible schedules, tuition reimbursement, 401k matching, and growth opportunities as part of Crescent Hotels & Resorts.