Guest Experience Associate: Front Counter & Drive-Thru

MAZZIOS LLC GROUP; Okmulgee (OK); On-site; USD 21,000 - 27,000; Full time

Job summary

Mazzio’s, LLC in Okmulgee, OK is seeking an Entry Level Personality to work at the front counter and drive-thru, taking orders and assisting with food selection while acting as cashier. You’ll support dining room and front-area activities.

The role includes greeting guests, recommending items, verifying IDs for alcohol, handling transactions, and preparing drinks and meals. No prior experience is required.

Qualifications

• Follow and carry out instructions via written or oral form; to solve simple problems.
• Add, subtract, multiply, and divide all units of measure; to compute percent; to perform arithmetic operations involving monetary units.
• Understand written or verbal instructions, product labels, receipts, and restaurant menus.
• Able to construct and write simple sentences, a series of numbers, names, and addresses.
• To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards guests.
• Previous experience not required for this position.

Responsibilities

• Greets guests and assists in their deciding product needs either from the ordering counter or drive thru window.
• Recommends products to ensure guest awareness of promotional products, food contents, and appetizers.
• Verifies legal age of customers ordering alcoholic beverages by checking driver’s license or other type of identification.
• Performs cashier transactions by totaling products ordered, informing customers of charges, making monetary change transactions, and changing register tapes.
• Prepares drink glasses, salad bowls, trays, etc., as necessary, based on products ordered.
• Informs guests of service format including information regarding number tent for dining room delivery and directing customers to fountain machines, salad bar, and table settings.

Skills

Follow instructions

Math skills

Reading & comprehension

Communication

No experience required

Tools

POS system

Cash register

Job description

Mazzio’s, LLC in Okmulgee, OK is seeking an Entry Level Personality to work at the front counter and drive-thru, taking orders and assisting with food selection while acting as cashier. You’ll support dining room and front-area activities.

The role includes greeting guests, recommending items, verifying IDs for alcohol, handling transactions, and preparing drinks and meals. No prior experience is required.