Guest Experience Associate (FOH) — Flexible Hours & Tips

Harriet; Charlotte (NC); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Hourly pay + tips

Employee discounts

Career growth

PTO 2 weeks

Healthcare contributions

401(k) matching

Fun, energetic environment

Job summary

Harriet is seeking a Front of House Team Member to greet guests, take orders, and maintain a clean, welcoming dining area. You will contribute to a warm guest experience and ensure efficient service during peak times.

The role requires strong communication, the ability to thrive in a fast-paced environment, and availability for evenings and weekends. Candidates should be able to stand for long periods and lift up to 25 pounds.

Qualifications

• Experience in customer service or food service preferred but not required.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast-paced environment.
• Must be available to work evenings and weekends.
• Able to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Greet customers and take orders.
• Provide outstanding customer service and ensure a welcoming dining area.
• Maintain cleanliness and organization of dining spaces.
• Assist as needed to support kitchen and front-of-house tasks.

Skills

Customer service

Communication

Interpersonal skills

Fast-paced

Attention to detail

Flexible hours

Standing/walking

Lift up to 25 lbs

Job description

Harriet is seeking a Front of House Team Member to greet guests, take orders, and maintain a clean, welcoming dining area. You will contribute to a warm guest experience and ensure efficient service during peak times.

The role requires strong communication, the ability to thrive in a fast-paced environment, and availability for evenings and weekends. Candidates should be able to stand for long periods and lift up to 25 pounds.