Guest Experience Associate — Flexible Schedule & Growth

Chick-fil-A, Inc. (USA); Gaithersburg (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Sundays off

Free meals

Discounted meals

Positive team environment

Paid training

Growth opportunities

Leadership development

Employee recognition

Scholarship opportunities

Consistent hours

Job summary

Chick-fil-A, Inc. (USA) is seeking dependable, positive team members passionate about hospitality and serving others.

This fast-paced, team-oriented role offers opportunities to learn, grow, and make a meaningful impact on guests and the community. Benefits include flexible scheduling, Sundays off, meals on shift and off days, paid training, clear opportunities for advancement, leadership development, and recognition.

Qualifications

• Must be 16 years of age or older to work at this location.
• Ability to work opening and/or closing shifts, including early mornings, evenings, and weekends.
• Must have Saturday availability.
• Reliable transportation to and from work.
• Strong work ethic with a positive, team-oriented attitude.
• Ability to follow directions and company standards.
• Willingness to learn and take feedback.
• Ability to work in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Provide friendly, accurate, and efficient service to every guest.
• Take customer orders, process payments, and ensure order accuracy.
• Prepare and serve food following Chick-fil-A quality, safety, and cleanliness standards.
• Maintain a clean and organized work environment, including dining room, kitchen, and restrooms.
• Work as part of a team to ensure smooth daily operations during all shifts.
• Follow all food safety, sanitation, and company procedures.
• Communicate clearly with leaders and teammates to meet guest needs.
• Handle guest concerns professionally and with a positive attitude.
• Arrive on time and ready to work scheduled shifts.

Skills

Customer service

Team orientation

Positive attitude

Strong work ethic

Job description

Chick-fil-A, Inc. (USA) is seeking dependable, positive team members passionate about hospitality and serving others.

This fast-paced, team-oriented role offers opportunities to learn, grow, and make a meaningful impact on guests and the community. Benefits include flexible scheduling, Sundays off, meals on shift and off days, paid training, clear opportunities for advancement, leadership development, and recognition.