Guest Experience Associate — Flexible Schedules & Growth

Apply Now; Mentor (OH); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Flexible Schedules

Sundays Off

Health Benefits

Paid Time Off

401(k) Matching

Scholarship Opportunities up to $2,500

Meal Allowance

Limited Holiday Hours

Leadership Development

Ongoing Training & Coaching

Career Advancement Opportunities

Job summary

Chick-fil-A Mentor is seeking a Hospitality Professional to deliver warm, personal service and create memorable guest experiences in a fast-paced setting.

You’ll be part of a high-energy team focused on hospitality, with comprehensive training, ongoing coaching, and opportunities to advance within the restaurant. The role emphasizes guest engagement, efficient service, and a welcoming environment for both guests and teammates.

Qualifications

• High School Graduate.
• Available to work 2 Saturdays a month.
• Available to work a minimum of 3 days a week (minimum of 24 hours a week).
• Availability fits one or more of these shifts: 6:00am-2:00pm, 8:00am-4:00pm, 11:00am-7:00pm, 1:00pm-9:00pm, or 4:00pm-11:00pm.

Responsibilities

• Welcome and serve guests with warmth, enthusiasm, and professionalism.
• Create genuine connections with guests and look for opportunities to exceed expectations.
• Take and process orders accurately and efficiently.
• Deliver orders to dine-in, mobile-order, & drive-thru guests promptly and courteously.
• Listen to guest needs and respond with care and urgency.
• Help create a clean, welcoming, and hospitable environment.
• Look for opportunities to turn an ordinary visit into an exceptional experience.
• Support teammates wherever help is needed.
• Communicate clearly with guests and fellow team members.
• Adapt to changing needs while maintaining a positive attitude.
• Celebrate team successes and contribute to a culture where people enjoy working together.

Skills

Customer service

Hospitality

Communication

Teamwork

Reliability

Adaptability

Leadership potential

Education

High School Graduate

Job description

Chick-fil-A Mentor is seeking a Hospitality Professional to deliver warm, personal service and create memorable guest experiences in a fast-paced setting.

You’ll be part of a high-energy team focused on hospitality, with comprehensive training, ongoing coaching, and opportunities to advance within the restaurant. The role emphasizes guest engagement, efficient service, and a welcoming environment for both guests and teammates.