Guest Experience Associate - Flexible Hours & Growth

Chick-fil-A; Walnut Hills (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

A fun work environment where you can <

Flexible scheduling (and closed on onS

Learning first-hand from anexperienced

Intentional growth and development to

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Walnut Hills, TN is hiring Team Members to deliver an exceptional dining experience. As a Team Member you will greet guests, take orders, prepare food, keep the dining area clean, and work closely with Operators and Leaders to uphold Chick-fil-A standards.

This role offers a fun work environment, flexible scheduling, opportunities to learn and grow, and the chance to build customer-service skills that last a lifetime. Both full-time and part-time positions are available.

Qualifications

• Consistency and reliability in daily tasks.
• Cheerful, positive attitude with guests and teammates.
• Customer service oriented with strong interpersonal skills.
• Able to multi-task and work well independently or in a team.

Responsibilities

• Smile and greet guests warmly.
• Create and maintain eye contact with guests.
• Speak enthusiastically and clearly with customers.
• Make emotional connections with guests to enhance the experience.
• Honor and encourage others to follow the restaurant's vision and values.
• Multitask quickly, yet thoroughly to keep service smooth.
• Be team-oriented, adaptable and dependable with a strong work ethic.
• Stand and be on your feet for several hours as needed.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code at all times.
• Perform other duties as assigned.

Skills

Consistency

Reliability

Cheerful attitude

Customer service

Team player

Multi-tasking

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.