Guest Experience Associate - Flexible Hours, Growth

RaceTrac; Baton Rouge (LA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Flexible scheduling

Career growth

Hands-on training

Competitive pay

Job summary

RaceTrac in Baton Rouge is hiring a Store Associate to keep our stores clean, stocked, and guest-focused. Part-time or full-time schedules are available, with opportunities to grow within the company.

You’ll greet guests, operate the register or self-checkout, restock, and help maintain safety and quality. A high school diploma or GED is preferred, and the role may require permits depending on state regulations. Join a team that values service and development.

Qualifications

• High School Diploma or GED (or in progress).
• Experience in a fast-paced, guest-focused environment is a plus.
• Ability to lift up to 50 lbs. and perform physical tasks.
• May be required to obtain and maintain food handler or alcohol server permits, depending on state/local regulations.

Responsibilities

• Greet guests and teammates with a smile, responding promptly and courteously to both.
• Respond promptly and respectfully to management directions, and be flexible and capable of working in all areas of the store, including but not limited to food service, store cleaning, cash wrap, and stocking shelves/coolers.
• Prepares, handles, and serves food in accordance with safety and quality standards. Maintains a clean and organized food service area, ensures proper storage and labeling of ingredients, and adheres to all food safety regulations to deliver a great guest experience.
• Willing and able to clean all areas of the store, including breaking down food equipment and following established cleaning procedures. Ensures adherence to safety protocols when handling chemicals.
• Ensure shelves are fully stocked, and backrooms and coolers are clean, well-organized, and maintained.
• Operates the cash register efficiently and accurately, processes transactions, handles cash and card payments, and provides excellent guest service.
• Act as the first point of contact for guest concerns, responding respectfully and compassionately while recognizing when to elevate to the shift manager.
• Meet guest transaction expectations by managing line lengths and providing polite, clear, and prompt communication while responding quickly to requests.
• Recognize the importance of following all written and verbal instructions to uphold food safety standards, including thoroughly cleaning preparation stations.
• Proactively inform guests about promotional food items to raise awareness and drive product engagement.
• Act in accordance with all RaceTrac policies, as well as federal, state, and local safety regulations, including those related to food safety
• Respond openly to feedback from guests, team members, and leaders, making necessary adjustments to enhance performance.
• Be a reliable team player by arriving on time for scheduled shifts, supporting teammates throughout their shift, sharing important information, and working effectively with individuals from different backgrounds.
• Engage with guests and teammates politely and respectfully, listening actively to their requests without interrupting.

Skills

Customer service

Team player

Physical ability

Education

High school diploma or GED

Job description

RaceTrac in Baton Rouge is hiring a Store Associate to keep our stores clean, stocked, and guest-focused. Part-time or full-time schedules are available, with opportunities to grow within the company.

You’ll greet guests, operate the register or self-checkout, restock, and help maintain safety and quality. A high school diploma or GED is preferred, and the role may require permits depending on state regulations. Join a team that values service and development.