Guest Experience Associate - Fast-Paced Car Wash

Whistle Express Car Wash; Youngstown (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to start a fast-moving, hands-on role on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and contribute to a positive day for guests and team members.

No prior experience required; a 60-day certification program sets you up. You’ll be active outdoors in all weather, with direct impact on day-to-day operations and guest satisfaction.

Qualifications

• Strong customer service mindset
• Ability to upsell memberships and explain benefits
• Comfort with handling transactions and sign-ups

Responsibilities

• Greet guests at Welcome Station and support sales
• Assist with member sign-ups and account changes
• Follow pricing and discount policies accurately
• Operate wash area safely and efficiently
• Maintain cleanliness of wash and waiting areas
• Engage customers to encourage reviews and positive CX
• Manage member plans, cancellations and plan changes
• Support general site upkeep and safety procedures

Skills

Customer service

Team collaboration

Sales orientation

Job description

Whistle Express Car Wash is seeking an Associate to start a fast-moving, hands-on role on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and contribute to a positive day for guests and team members.

No prior experience required; a 60-day certification program sets you up. You’ll be active outdoors in all weather, with direct impact on day-to-day operations and guest satisfaction.