Guest Experience Associate — Car Wash

Quick Quack Car Wash; Henderson (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Quick Quack Car Wash in Henderson, NV is seeking fun and energetic Team Members to join our growing team. You will greet customers, assist with cashiering, and help maintain a clean, organized site.

This on-site role requires friendly communication, reliability, ability to stand for long periods, and willingness to work varied hours including weekends and holidays. Training is provided, and you will play a vital part in a fast-paced customer service environment.

Qualifications

• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must maintain clean appearance per dress standards.
• Must be able to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently completes sales transactions and maintains proper cash accountability at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash in Henderson, NV is seeking fun and energetic Team Members to join our growing team. You will greet customers, assist with cashiering, and help maintain a clean, organized site.

This on-site role requires friendly communication, reliability, ability to stand for long periods, and willingness to work varied hours including weekends and holidays. Training is provided, and you will play a vital part in a fast-paced customer service environment.