Guest Experience Team Member

Quick Quack Car Wash; Yucaipa (CA); On-site; USD 19,000 - 23,000; Full time

Job summary

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization. The person will be working on-site at the car wash, greeting and interacting with customers in a kind and professional manner.

Team Members will also be responsible for maintaining general housekeeping at the site, cashiering, guiding customers into the car wash showroom, and more. Eligibility includes a clean driving record and a current driver’s license; equal opportunity employer

Qualifications

• Must be able to smile and maintain a clean appearance as per the dress and grooming standards
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to perform repetitive movements over long periods of time
• Must be able to endure extended periods standing and working on cash register or related equipment
• Must be able to lift up to 50 pounds at times
• High school diploma or equivalent preferred

Responsibilities

• Greets customers as they enter the location
• Maintains awareness of services provided by Quick Quack Car Wash
• Explains services provided by Quick Quack Car Wash to customers
• Assists customers with questions or price discrepancies
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
• Holds advertising signs and performs other marketing-related functions
• Properly uses sales membership pitch when interacting with new customers
• Sells additional services and vending items by recognizing opportunities and benefits to the customer
• Accurately and efficiently completes sales transactions and maintains proper cash accountability at POS registers
• Stocks and maintains merchandise in vending cart
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
• Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized

Skills

Customer service

Cash handling

Reading & writing

Education

High school diploma or equivalent

Tools

POS system

Job description

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization. The person will be working on-site at the car wash, greeting and interacting with customers in a kind and professional manner.

Team Members will also be responsible for maintaining general housekeeping at the site, cashiering, guiding customers into the car wash showroom, and more. Eligibility includes a clean driving record and a current driver’s license; equal opportunity employer