Guest Experience Associate - Café & Beverages

Cafe Lami; Pearl City (HI); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Retirement Plan with up to 5% match

Paid-time off (PTO)

Paid-sick leave (PSL)

Job summary

Cafe Lami in Pearl City, HI, is seeking Front of the House Staff to deliver excellent customer service and support café operations. This role includes taking orders, preparing beverages, handling cash, and maintaining a clean workspace.

The position requires strong communication skills, attention to detail, and ability to multitask in a fast-paced environment. Pay rates range from $17 to $19, and benefits include health insurance, a retirement plan, and paid time off.

Qualifications

• Previous experience in a customer service or hospitality role is an advantage but not required.
• Familiarity with food and beverage operations in a café or bakery setting.
• Health, Dental, Vision Insurance and EAP (Employee Assistance Program).

Responsibilities

• Provide a warm, friendly, and professional experience for every guest.
• Address customer inquiries and complaints efficiently and with a positive attitude.
• Accurately take and process customer orders.
• Handle cash and card transactions responsibly.
• Prepare beverages according to standard recipes and presentation guidelines.

Skills

Excellent customer service and interpersonal communication

Basic knowledge of cash handling and POS systems

Familiarity with basic coffee and beverage preparation

Ability to multitask and work in a fast-paced environment

Strong attention to detail and commitment to maintaining cleanliness

Job description

Cafe Lami in Pearl City, HI, is seeking Front of the House Staff to deliver excellent customer service and support café operations. This role includes taking orders, preparing beverages, handling cash, and maintaining a clean workspace.

The position requires strong communication skills, attention to detail, and ability to multitask in a fast-paced environment. Pay rates range from $17 to $19, and benefits include health insurance, a retirement plan, and paid time off.