Guest Experience Assistant — Server Support

Dave & Buster's Management Corporation, Inc.; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% off food

Tuition reimbursement

New center openings

Paid time off

Employee rewards program

Job summary

Main Event is seeking a Server Assistant to support servers and ensure guests have an amazing experience. You will help with greeting guests, taking drink orders, delivering food and drinks promptly, refilling condiments, pre-bussing tables, and keeping dining areas clean, while upholding safety and sanitation standards.

The role emphasizes teamwork, quick service, and a guest-focused mindset in a fast-paced environment, with opportunities for growth and involvement in opening or closing duties.

Qualifications

• Prior food and beverage experience is a plus but not required.
• Guest-focused mindset.
• Teamwork is essential.
• Food Handlers Certification and Alcohol Certification, as required.
• Communicates effectively.
• Ability to work in a fast-paced environment.
• Availability to work days, nights, and weekends.

Responsibilities

• Greet Guests and take drink orders.
• Deliver food and drinks in a timely manner and anticipate Guests' needs.
• Refill condiments, pre-bussing tables, and turning tables.
• Provide memorable service and maintain cleanliness of dining areas.
• Perform opening, mid-day, or closing duties.

Skills

Guest focus

Teamwork

Communication

Problem solving

Multi-tasking

Urgency

Job description

Main Event is seeking a Server Assistant to support servers and ensure guests have an amazing experience. You will help with greeting guests, taking drink orders, delivering food and drinks promptly, refilling condiments, pre-bussing tables, and keeping dining areas clean, while upholding safety and sanitation standards.

The role emphasizes teamwork, quick service, and a guest-focused mindset in a fast-paced environment, with opportunities for growth and involvement in opening or closing duties.