Guest Experience Ambassador — Park Cleanliness & Safety

Entertainment Places; Orlando (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admissions

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Orlando is seeking a Park Area Ambassador to uphold high standards of guest service and park cleanliness. You will work in teams to maintain restrooms and pathways, operate equipment, and assist guests with directions and park information.

The role requires energy, adaptability to a fast-paced environment, and the ability to lift and move supplies while ensuring safety and quality across the facility.

Qualifications

• Must be at least 18 years old.
• Candidates should demonstrate exceptional guest service and teamwork.

Responsibilities

• Maintain restroom and park area cleanliness.
• Operate park equipment and manage supplies.
• Direct guests to attractions and assist with park emergencies.
• Contribute to safe, efficient crowd flow and respond to guest questions.
• Complete opening and closing procedures and report maintenance needs.

Skills

Team player

Guest service

Communication

Multi-tasking

Training readiness

Calm under pressure

Fast-paced adaptability

Stand/walk for long shifts

Ladders/climbing

Heavy lifting

Protective gear training

Water/animal environment comfort

Flexible scheduling

Bilingual skills desirable

Job description

SeaWorld Parks & Entertainment in Orlando is seeking a Park Area Ambassador to uphold high standards of guest service and park cleanliness. You will work in teams to maintain restrooms and pathways, operate equipment, and assist guests with directions and park information.

The role requires energy, adaptability to a fast-paced environment, and the ability to lift and move supplies while ensuring safety and quality across the facility.