Guest Experience Ambassador

Ridley's Food Corporation; Kuna, Northern (ID, KY); Hybrid; USD 20,000 - 28,000; Part time

Job summary

The role emphasizes reliable attendance, adherence to safety policies, and a willingness to learn and follow store procedures. No prior experience is required, and there is an opportunity to grow within the team as you develop strong customer relations skills.

Qualifications

• None required.
• 21 years of age to sell tobacco products and/or alcohol.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Bags guests’ purchases promptly and efficiently within proper guidelines. Carries those purchases to their automobiles in a friendly, prompt efficient manner; ensuring the products are placed safely in their automobile.
• Fills all bag slots and supplies necessary for efficient front-end operations. Uses wise selection and use of supplies.
• Assist with price checks and go-backs.
• Assists with general housekeeping and ‘sweep sheet’ duties as assigned.
• Keeps the parking lot clear of carts and returns them to proper store location as directed by management. Always follows safety policies regarding cart retrieval. Removes clutter from carts & wipes down kids carts before putting them away.
• Although many guests appreciate your efforts, you are not permitted to accept tips. If the guest persists, the money should be turned into the service desk. (NV – exception)

Skills

Customer service

Communication

Team collaboration

Job description

The role emphasizes reliable attendance, adherence to safety policies, and a willingness to learn and follow store procedures. No prior experience is required, and there is an opportunity to grow within the team as you develop strong customer relations skills.