Guest Experience Agent: Front Desk & VIP Service

Q - Center; St. Charles (IL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Paid time off

401(K) with employer match

Employee Meals

Job summary

Q - Center in St. Charles, Illinois, is seeking a Guest Service Agent to provide attentive and courteous service to guests during check-in and throughout their stay. This role involves answering guest inquiries and ensuring satisfaction.

The position requires flexible hours and offers a starting rate of $18.00/hour along with benefits such as paid time off and a 401(K) with employer match.

Qualifications

• High School diploma or equivalent and/or experience in a related field required.
• Proficient in Microsoft Office applications to include Word, Excel, and PowerPoint required.
• Customer service experience required.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Answer guest inquiries about services and facilities in a timely manner.
• Handle check-ins and checkouts in a friendly manner.

Skills

Customer service experience

Strong communication skills

Proficient in Microsoft Office

Education

High School diploma or equivalent

Tools

Multi-Functional Printer

Job description

Q - Center in St. Charles, Illinois, is seeking a Guest Service Agent to provide attentive and courteous service to guests during check-in and throughout their stay. This role involves answering guest inquiries and ensuring satisfaction.

The position requires flexible hours and offers a starting rate of $18.00/hour along with benefits such as paid time off and a 401(K) with employer match.