Guest Experience Advocate - Flexible Hours

Target; Holland (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is hiring a Guest Advocate to provide exceptional guest service in a fast-paced environment. You will greet guests, assist with locating items, and ensure a smooth shopping experience across in-store and digital services.

Responsibilities include resolving guest questions, promoting promos, and helping guests enroll in loyalty programs while maintaining safety and cleanliness standards across the store.

Qualifications

• Provide friendly, helpful guest interactions and create a welcoming environment.
• Ability to communicate clearly with guests and colleagues to resolve questions.
• Adapt to fast-paced, physical work and assist teammates as needed.

Responsibilities

• Greet guests and initiate helpful, positive interactions.
• Help guests locate products or resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you and friendly farewell.
• Support peers across departments to maintain a positive store environment.
• Explain current promos, store events, and how to use Target App features.
• Assist guests with enrollment in loyalty programs and drive-up/online ordering.

Skills

Guest Experience

Communication

Teamwork

Tools

POS Systems

Job description

Target is hiring a Guest Advocate to provide exceptional guest service in a fast-paced environment. You will greet guests, assist with locating items, and ensure a smooth shopping experience across in-store and digital services.

Responsibilities include resolving guest questions, promoting promos, and helping guests enroll in loyalty programs while maintaining safety and cleanliness standards across the store.