Guest Experience Advocate

Target; Kansas City (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Benefits package

Job summary

Target is seeking a Guest Advocate in Kansas City, MO. You will greet guests, help them locate products, and guide them through services such as Order Pick Up, Drive Up, and returns to ensure a quick, friendly shopping experience.

We value teamwork, adaptability, and a positive attitude in a fast-paced environment. Training covers store operations, loyalty programs, and guest engagement.

Qualifications

• Customer-facing role requiring strong communication and service orientation.
• Ability to engage guests and explain store services like Pickup/Drive-Up and loyalty programs.
• Willingness to adapt to a fast-paced, physically active environment.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests and initiate warm, helpful interactions.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you.
• Support peers and maintain a positive, respectful attitude.

Skills

Effective communication

Welcoming attitude

Attention to detail

Educate guests

Handheld scanners

Teamwork

Stay composed

Question resolution

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Kansas City, MO. You will greet guests, help them locate products, and guide them through services such as Order Pick Up, Drive Up, and returns to ensure a quick, friendly shopping experience.

We value teamwork, adaptability, and a positive attitude in a fast-paced environment. Training covers store operations, loyalty programs, and guest engagement.