GUEST/EVENT SALES AGENT (FULL TIME)

Compass Group USA; Newark (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Compass Group USA is seeking a full-time Guest/Event Sales Agent in Newark, NJ at the New Jersey Performing Arts Center. The role requires prior sales experience and supports the event sales team with materials, BEO reviews, and on-site event coordination. Hours are 40 per week with a pay rate of $20–$24 per hour.

Responsibilities include creating menus and floorplans, maintaining event records, and assisting with client meetings and tastings in a fast-paced hospitality environment.

Qualifications

• Previous sales experience is required.
• Candidate should be able to provide administrative and coordination support for the event sales team.

Responsibilities

• Provide administrative and coordination support for the event sales team, including client materials, event documentation, and internal event resources.
• Review Banquet Event Orders (BEOs), Front of House notes, and event details to ensure accuracy prior to execution.
• Prepare and organize event materials such as menus, signage, floorplans, buffet cards, and meeting documents.
• Maintain SharePoint files, sales resources, event records, and assist with purchase orders and client payment documentation.
• Support client meetings, site tours, tastings, and event preparation while managing multiple priorities in a fast-paced hospitality environment.

Skills

Sales experience

Job description

• We have an opening for a full time GUEST/EVENT SALES AGENT position.
• Location: New Jersey Performing Arts Center - One Center Street, Newark, NJ 07102. Note: online applications accepted only.
• Schedule: Full time; Days may vary, 40 hours a week. More details upon interview.
• Requirement: Previous sales experience is required.
  • Provide administrative and coordination support for the event sales team, including client materials, event documentation, and internal event resources.
  • Review Banquet Event Orders (BEOs), Front of House notes, and event details to ensure accuracy and consistency prior to execution.
  • Prepare and organize event materials such as menus, signage, floorplans, buffet cards, and meeting documents.
  • Maintain SharePoint files, sales resources, event records, and assist with purchase orders and client payment documentation.
  • Support client meetings, site tours, tastings, and event preparation while managing multiple priorities in a fast‑paced hospitality environment.
• Pay Rate:$20.00to$24.00 per hour.

Culinaire provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety, and success as top priority, and to our client to provide top quality food product and service to our customers and guests.

Job Summary

Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.Essential Duties and Responsibilities:

• Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
• Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
• Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
• Balances and drops receipts according to accounting specifications.
• Provides guests with information about the facility, services, and amenities.
• Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
• Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
• Fields and resolves guest complaints or escape for resolution to appropriate department.
• Assists guests in emergency situations.
• Maintains adequate supplies and functional equipment at the Front Desk.
• Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
• Perform other duties as assigned.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Associates at Culinaire are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

Nearest Major Market: Newark Nearest Secondary Market: New York City Job Segment: Front Desk, Banquet, Food Service, Administrative, Hospitality