Guest Entry & Parking Security Specialist

Six Flags Great America & Hurricane Harbor; Gurnee (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Six Flags Great America & Hurricane Harbor in Gurnee, IL seeks a Security - Tolls Team Member to support the Public Safety Department. You will monitor guest entry/exit, vehicle parking, and parking lots while delivering friendly, professional service to guests.

Responsibilities include fixed posts, operating a portable radio, scanning passes, and completing required security certifications. Must be reliable, punctual, and able to work weekends and holidays.

Qualifications

• 18 years of age or older.
• Must be able to work varied shifts including days, nights, weekends, and holidays.
• Must be able to stand and/or walk up to 8 hours at a time and as many as 12 hours a day.
• Must have strong verbal and written communication skills. Outgoing and friendly personality.
• Must be able to speak, understand, read, and write in English language.
• Must be comfortable using and communicating via phone and portable radio
• Must be able to listen/monitor radio communication by earpiece.
• Must be comfortable using a computer.
• Must be able to work around a metal detector.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others

Responsibilities

• Consistent attendance and adherence to the posted schedule is a job requirement.
• Attend required Human Resources training, Security department training, and Security in-service training.
• Maintain Park / Security Departments grooming and appearance standards in accordance with policies.
• Work with a diverse team and cooperate with all team members and Park management.
• Communicate effectively with guests, team members and Park management – in person, by phone, and by portable radio.
• Conduct all interactions with a professional, proactive, and friendly attitude.
• Address and resolve guest violations of Park policy according to department policy.
• Work fixed positions designed to monitor guest and team member entry/exit.
• Work fixed positions designed to monitor the guest parking lots.
• Complete departmental reports and/or required paperwork according to department policy.
• Complete all required Six Flags Public Safety - Security certification tests.
• Work fixed positions designed to validate entry to guest parking lot.
• Operate hand-held electronic device to scan passes for parking.
• Operate touch-screen point of sale (POS) system for credit/debit card transactions.
• Monitor and control access to preferred/membership parking area.
• Assist with cleaning as needed or directed.
• Complete Six Flags Security certification tests.
• Maintain all job duties and responsibilities in outdoor weather conditions – regularly exposed to direct sunlight, wet/humid conditions, extreme cold, and extreme heat for extended periods of time.
• Maintain all job duties and responsibilities independently with minimal direct supervision.

Skills

Verbal and written communication

English language proficiency

Teamwork

Customer service

Tools

Portable radio

POS system

Job description

Six Flags Great America & Hurricane Harbor in Gurnee, IL seeks a Security - Tolls Team Member to support the Public Safety Department. You will monitor guest entry/exit, vehicle parking, and parking lots while delivering friendly, professional service to guests.

Responsibilities include fixed posts, operating a portable radio, scanning passes, and completing required security certifications. Must be reliable, punctual, and able to work weekends and holidays.