Guest-Driven Server: Friendly Service & Teamwork

Ruby Tuesday; Town of Horseheads (NY); On-site; USD 15,000 - 17,000; Full time

Job summary

Ruby Tuesday in Horseheads, NY is seeking a Server to provide prompt and friendly food and beverage service following the CHARM service model. You will meet or exceed sales objectives as directed by management.

Responsibilities include learning the menu, upselling, handling orders in MICROS, delivering meals, and ensuring guests have a positive experience. Availability for nights, weekends, and holidays is required.

Qualifications

• High school diploma or GED preferred.
• Excellent guest service and communication skills.
• Ability to work nights, weekends, and holidays.
• Basic math and cash handling proficiency.
• Ability to learn menu and promote specials.

Responsibilities

• Provide prompt, friendly food and beverage service per CHARM model.
• Learn menu items to explain offerings and upsell guests.
• Input orders accurately into MICROS and deliver to tables.
• Maintain a welcoming, team-focused work environment.
• Handle payments and assist guests with questions courteously.
• Adhere to alcohol serving policies and safety standards.

Skills

Customer service

Teamwork

Upselling

Attention to detail

Cash handling

Education

High School Diploma or GED

Tools

MICROS

Job description

Ruby Tuesday in Horseheads, NY is seeking a Server to provide prompt and friendly food and beverage service following the CHARM service model. You will meet or exceed sales objectives as directed by management.

Responsibilities include learning the menu, upselling, handling orders in MICROS, delivering meals, and ensuring guests have a positive experience. Availability for nights, weekends, and holidays is required.