Front of House Restaurant Team Member

Off The Hook Restaurants; Lafayette (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

Off The Hook in Lafayette, LA is hiring a Guest Connector to greet guests and ensure a seamless checkout experience. You will process transactions, handle payments, and address guest inquiries with a friendly attitude.

You will maintain a clean Guest Connector area and support teammates to deliver southern hospitality in a fast-paced Cajun setting.

Qualifications

• Detail-oriented and organized, able to manage multiple priorities.
• 1 year of restaurant experience preferred.
• Completion of required Off The Hook training programs.
• Must be 16 years of age or older.
• High school diploma or equivalent required; some college preferred.

Responsibilities

• Process transactions accurately and handle cash and payments.
• Create a welcoming atmosphere and assist guests with inquiries.
• Maintain a clean, organized Guest Connector station.
• Support team to deliver fast, friendly service.

Skills

Customer service

Cash handling

Multitasking

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Company Description
Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combine the essence of Cajun cooking with the speedy convenience of quick service restaurant.

Company Description
Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combine the essence of Cajun cooking with the speedy convenience of quick service restaurant.

About The Role

As a Guest Connector at Off The Hook, you\'ll be the friendly face that welcomes our customers and ensures a seamless checkout experience. Your primary responsibilities include accurately processing transactions, handling cash and payments, and addressing customer inquiries with a positive attitude. You\'ll play a key role in creating a welcoming atmosphere, maintaining a clean and organized Guest Connector station, and supporting your team to deliver exceptional service. If you enjoy interacting with people and thrive in a fast-paced environment, this role is perfect for you!

Key Responsibilities

• Work efficiently in a fast-paced environment while keeping the energy high
• Contribute to a positive and collaborative team environment
• Clean tables, floors, and other areas of the restaurant
• Ensure all guests are taken care of with Southern Hospitality

Requirements For Success

• Detail-oriented, organized and able to manage multiple priorates that may be change
• Able to work a variety of shifts including days, weekends, and travel as needed for work related functions and training
• 1 year of restaurant experience
• Must complete all required Off The Hook company training programs
• Must be 16 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver\'s license

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.

#RealCajunRealFast