Guest (Substitute) Clerical Assistant 2026-2027

Federal Way Public Schools; Federal Way (WA); On-site; USD 62,000 - 65,000; Part time

Job summary

Federal Way Public Schools seeks guest clerical assistants to support front office operations, answer calls, file and type documents, and assist staff with clerical tasks.

Ideal candidates have a high school diploma, at least six months of clerical and public-facing experience, and basic skills in Word, Excel, and Outlook. This temporary role requires reliable scheduling and confidentiality.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Greet and assist students, staff, parents, and visitors in a professional and welcoming manner

Skills

Customer service

Telephone etiquette

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Clerical experience 6 months

Typing 35 wpm

Public-facing experience 6 months

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Salary: $29.91 per hour

After 20 full‑day clerical assignments have been completed, the salary increases to $31.48 per hour for the year.

Position Summary: Guest clerical assistants are responsible for a variety of general office duties, including filing, photocopying, greeting guests, answering phones and providing back‑up for other office staff.

Essential Duties and Responsibilities

• Greet and assist students, staff, parents, and visitors in a professional and welcoming manner
• Answer telephone calls, provide accurate information, route calls appropriately, and take messages as needed
• Provide clerical support to office staff, including word processing, filing, copying, scanning, and distribution of materials
• Sort, distribute, and process incoming and outgoing mail and deliveries
• Maintain organized office systems and assist with general office operations
• Supervise students who are visiting the office area, ensuring appropriate behavior and safety
• Provide backup support in the health room, including assisting with basic care for ill or injured students and contacting parents/guardians when necessary, in accordance with established procedures
• Maintain confidentiality of student and staff information at all times
• Follow district policies, office procedures, and safety protocols
• Perform other related duties as assigned by the Office Manager or site administration

Education and Experience

High school diploma or equivalent

Minimum of six (6) months of secretarial or clerical experience or successful completion of a district‑administered clerical skills assessment, including a typing score of at least 35 words per minute

Minimum of six (6) months of experience working with the public, demonstrating strong customer service skills

Additional Requirements

Basic knowledge of Microsoft Word and Excel

Basic knowledge of Outlook

Moderate‑level typing speed

Condition of Employment

Criminal background clearance

Complete basic synergy course provided through the District’s continuous learning center

Work scheduled hours on a consistent basis

Accept at least three assignments a month

Abilities and Skills

• Organize, prioritize, and perform work efficiently and independently with strong attention to detail
• Communicate effectively both orally and in writing, including proper telephone etiquette
• Use email systems, modern office equipment, and standard computer software; learn and apply district technology systems
• Follow written and verbal instructions accurately
• Build and maintain positive relationships with students, staff, parents, and the public in a diverse community
• Remain flexible, manage multiple tasks, and adapt to frequent interruptions and changing priorities
• Respond calmly and professionally to challenging or sensitive situations, including interactions with upset individuals
• Collaborate effectively with coworkers and contribute to a team‑oriented work environment
• Maintain confidentiality and demonstrate ethical and professional conduct
• Comply with district policies, procedures, and safety protocols

Required Knowledge, Skills and Abilities Related to Cultural Competence and Equity

• Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others.
• Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the District.
• Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools’ commitment to "Each Scholar: A Voice. A Dream. A Bright Future."
• Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage.

Physical Demands

While performing the duties of this job, the employee will regularly stand and walk, bend neck and back, use hands for repetitive grasping and pushing/pulling. The employee may occasionally be required to squat, kneel, and use hands for fine manipulation. The employee will constantly be required to sit for extended periods of time and use a computer screen and keyboard, and occasionally be required to climb stairs/ladder, lift and reach overhead, crawl, and lift/carry. The employee must constantly lift/carry up to 5 pounds and must frequently lift/carry up to 15 pounds. The employee will occasionally lift/carry a maximum of 25 lbs. The employee is occasionally required to push/pull a maximum weight of 200 pounds.

Work Environment

While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. The position constantly deals with frequent interruptions, demanding deadlines, and occasionally deals with angry and distraught employees, students and community members.

Work Schedule

This position is temporary and works on a day‑to‑day basis as needed.

Reporting Relationship

This position reports to the Principal or designee and takes direction from office staff in support of daily operations.

Representation

This position is not represented.

Disclaimer

The preceding list is not exhaustive and may be supplemented as necessary. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the scope of responsibility and the level of knowledge and skills typically required, but should not be considered an all‑inclusive listing of work requirements, skills or duties so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.

All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability or veteran status.