Guest-Centric Server - Community & Tips

Applebee's Neighborhood Grill + Bar; Muscatine (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Thrive Restaurant Group, operating Applebee's Neighborhood Grill + Bar, is seeking a Server to provide memorable guest experiences in a lively neighborhood setting. You will serve food and beverages, attend to guests’ needs, and help maintain a welcoming, upbeat atmosphere across shifts.

The role emphasizes hospitality, teamwork, and a proactive approach to guest satisfaction, with varied duties from greeting guests to processing payments and supporting dining room operations.

Qualifications

• Reading, writing, basic math, and verbal communication skills required.
• Willingness to care for others, grow, and learn.
• Ability to move and lift items up to 25 pounds.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitate payment. Make correct change and/or complete the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Skills

Customer service

Positive attitude

Communication

Mobility

Job description

Thrive Restaurant Group, operating Applebee's Neighborhood Grill + Bar, is seeking a Server to provide memorable guest experiences in a lively neighborhood setting. You will serve food and beverages, attend to guests’ needs, and help maintain a welcoming, upbeat atmosphere across shifts.

The role emphasizes hospitality, teamwork, and a proactive approach to guest satisfaction, with varied duties from greeting guests to processing payments and supporting dining room operations.