Guest-Centric Housekeeping Attendant

HHM Hospitality; Danbury (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

HHM Hotels is seeking a dedicated House Person to clean and maintain public areas to brand standards.

You will greet guests, inspect areas, collect trash, transport linens, report maintenance issues and assist room attendants during peak periods, aiming to improve guest satisfaction while following EarthView sustainability guidelines. The role requires standing for long periods and flexibility with schedules, including holidays and weekends.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Education

High School diploma

Job description

HHM Hotels is seeking a dedicated House Person to clean and maintain public areas to brand standards.

You will greet guests, inspect areas, collect trash, transport linens, report maintenance issues and assist room attendants during peak periods, aiming to improve guest satisfaction while following EarthView sustainability guidelines. The role requires standing for long periods and flexibility with schedules, including holidays and weekends.