Guest-Centric Housekeeper | Luxury Hotel Team & Perks

Hotel Chimayó; Santa Fe (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k 25% match

Employee discounts

Free meals during shifts

Free employee parking

Growth opportunities

Inclusive culture

Job summary

Heritage Hotels & Resorts in New Mexico is seeking a dedicated Housekeeping Attendant to maintain cleanliness, comfort and presentation across guest rooms and public spaces. Your attention to detail, professionalism and care help ensure every guest enjoys a seamless and memorable stay.

Join a team that values guest satisfaction, safety, and teamwork, with competitive pay, 401k match, employee discounts, meals during shifts, free parking, and growth opportunities in a people-first culture.

Qualifications

• Strong attention to detail and passion for maintaining high standards of cleanliness.
• Ability to remain calm, courteous and guest-focused at all times.
• Strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Ability to work on feet for eight hours or more and lift up to 50+ pounds.
• Willingness to work flexible hours including weekends, holidays and late nights.

Responsibilities

• Maintain a high level of positive and professional interaction with team members and guests.
• Follow all safety and health regulations including Personal Protective Equipment protocols at all times.
• Perform thorough cleaning of guest rooms and bathrooms after checkout including bedrooms, balconies and furnishings from top to bottom.
• Sanitize all high-touch surfaces including light switches, remotes, door handles, thermostats, phones and controls.
• Clean, restock and organize guest rooms according to established standards.
• Replace linens, towels, amenities and supplies in accordance with service guidelines.
• Inspect rooms for maintenance issues and report concerns promptly.
• Respond to guest requests and resolve issues in a professional and timely manner.
• Maintain knowledge of cleaning chemicals and materials and explain their purpose to guests when asked.
• Maintain assigned carts, storage rooms and equipment in a clean and organized manner.
• Follow all company safety and security policies and procedures.
• Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary, client and guest information.

Job description

Heritage Hotels & Resorts in New Mexico is seeking a dedicated Housekeeping Attendant to maintain cleanliness, comfort and presentation across guest rooms and public spaces. Your attention to detail, professionalism and care help ensure every guest enjoys a seamless and memorable stay.

Join a team that values guest satisfaction, safety, and teamwork, with competitive pay, 401k match, employee discounts, meals during shifts, free parking, and growth opportunities in a people-first culture.