Guest-Centric Coffee Team Member

coffeeandbagelbrands; Madison (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Madison, WI is hiring a Team Member who will deliver guest service, craft beverages, and contribute to a welcoming, energetic environment. No previous experience required; on-the-job training will set you up to succeed.

You will work with a friendly team, handle orders and POS, and help keep the coffeehouse clean and stocked while embodying Caribou's purpose and core values. Flexible scheduling offered.

Qualifications

• Required: Must be at least 16 years of age.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed.
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety.

Skills

Guest service mindset

Fast-paced environment

Team collaboration

Job description

Caribou Coffee in Madison, WI is hiring a Team Member who will deliver guest service, craft beverages, and contribute to a welcoming, energetic environment. No previous experience required; on-the-job training will set you up to succeed.

You will work with a friendly team, handle orders and POS, and help keep the coffeehouse clean and stocked while embodying Caribou's purpose and core values. Flexible scheduling offered.