Guest Cashier & Rewards Specialist

Boyd Gaming Corporation; North Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Boyd Gaming Corporation seeks a courteous cashier/gaming host assistant for the window bank to handle cash/credit transactions, chip exchanges and rewards. You will ensure precise balance counts and strong customer service, greeting guests and guiding them through promotions and accounts.

You will work with casino team members to process markers, maintain secure funds, and support the Cage/Host teams while upholding gaming regulations and privacy standards.

Qualifications

• Must be 21 years of age.
• Basic Math skills with knowledge of currency.
• Ability to operate calculators, computers, and money counters for cash and coin.
• Must be able to bend, push, lift, and carry up to 26 pounds in weight.
• Strong communication skills with the ability to read and speak English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
• Must pass heightened background review

Responsibilities

• Maintain accurate handling of guest and company funds by processing all transactions and documentation in accordance with gaming regulations, company policies and procedures.
• Exchange gaming chips and tickets, cash checks, and process markers and fills.
• Maintain bank balance and safeguard casino cage assets during assigned shift.
• Assist customers with filling out credit applications and maintain all customer credit files.
• Issue window markers and safety deposit boxes to guests.
• Enter markers, fill and credit slips into computer.
• Assist guests with inquiries and advise on current promotions.
• Creates new Boyd Rewards accounts for guests, prints Boyd Reward Cards when requested, answers Boyd Reward questions about the Boyd Rewards Club and promotions
• Works with Casino Hosts to assist guests in getting complimentaries issued by Assistant Cage Supervisor, Cage Supervisor or Cage Manager.
• Other duties as assigned by management.

Skills

Guest service

Cash handling

Math skills

English communication

Tools

Calculator

Money counters

Casino software

Job description

Boyd Gaming Corporation seeks a courteous cashier/gaming host assistant for the window bank to handle cash/credit transactions, chip exchanges and rewards. You will ensure precise balance counts and strong customer service, greeting guests and guiding them through promotions and accounts.

You will work with casino team members to process markers, maintain secure funds, and support the Cage/Host teams while upholding gaming regulations and privacy standards.