Guest Attendant

HMC Hotel Management Consulting; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel management company as a Guest Attendant in San Antonio. You will be the first point of contact for guests, handling front office operations, guest services, and maintaining cleanliness. We value a balanced culture and offer opportunities for career growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

DailyPay Access

Career Growth Opportunities

Employee Assistance Program

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills.

Responsibilities

• Front Office Operations: Reservations, check-ins, check-outs.
• Guest Services: Meeting guest needs, conducting tours.
• Laundry Duties: Washing, drying, folding linens.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Job description

Join us as a Guest Attendant at WoodSpring Suites in San Antonio, TX!

About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. You will be the face of our property and the first point of contact for our guests.

Our Culture: We believe in a performance-based culture that balances hard work with respect for personal life. We offer equal opportunity and advancement based on merit, working with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: $14.50 - $16.50, depending on experience.
• DailyPay Access: Flexible options to access your earnings when needed.
• Benefits: Medical, dental, vision, and paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Reservations, check-ins, check-outs, paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling special requests.
• Laundry Duties: Washing, drying, folding, organizing linens and towels, maintaining laundry area.
• Cleaning & Maintenance: Cleaning tasks, stocking supplies, ensuring cleanliness.
• Sales & Marketing: Supporting in-house sales and marketing initiatives.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, twisting.
• Lifting, pushing, pulling up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will, and requirements may change to accommodate qualified individuals with disabilities. We are an Equal Opportunity Employer and a Drug-Free Workplace.