Guest Attendant

Culinary Khancepts; Naperville (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedules

Growth Opportunities

Discounts: Pharmacy & Restaurant

Movie perks: Free movies

Job summary

Culinary Khancepts is seeking a Guest Attendant for Star Cinema Grill. You will be one of the first faces guests see, delivering a warm, welcoming experience.

You’ll assist guests during their visit, answer questions, and help ensure every guest feels valued and ready to enjoy their Star Cinema Grill experience. This role requires a friendly, fast-paced hospitality mindset, flexible scheduling, and a focus on guest satisfaction in a cinema dining environment.

Qualifications

• High School diploma or GED required.
• Able to multi-task in a fast-paced environment.
• Customer service oriented and solution focused.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Handle cash and confirm prices.
• Assist guests with ticket and gift card purchases.
• Take reservations, greet and seat guests, direct to theater and thank guests as they depart.
• Answer phones and direct calls to appropriate personnel.
• Greet and seat guests, maintain rotation between servers.
• Communicate clearly face-to-face and over the phone.
• Help accommodate guests' requests.
• Open/close side work: cleaning, stocking, and setting up host stand for next shift.

Skills

Customer service

Multi-tasking

Stand for long periods

Flexible schedule

Guest interaction

Communication

Food handler's card

Education

High School diploma or GED

Job description

Company Overview

Culinary Khancepts is a Houston-based, multi-concept hospitality and entertainment group featuring a diverse portfolio of restaurants, cinemas, and iconic local destinations. Our concepts include State Fare Kitchen & Bar, Liberty Kitchen & Oysterette, The Audrey, Reel Luxury Cinemas, Epicure Café, Leo’s, the Historic River Oaks Theatre, Mayahuel, Star Cinema Grill, Hollywood Palms, and River Oaks Pharmacy.

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Company Overview

Culinary Khancepts is a Houston-based, multi-concept hospitality and entertainment group featuring a diverse portfolio of restaurants, cinemas, and iconic local destinations. Our concepts include State Fare Kitchen & Bar, Liberty Kitchen & Oysterette, The Audrey, Reel Luxury Cinemas, Epicure Café, Leo’s, the Historic River Oaks Theatre, Mayahuel, Star Cinema Grill, Hollywood Palms, and River Oaks Pharmacy.

Why Work With Us?

At Culinary Khancepts, our Team Members are at the heart of every experience we create. We foster a collaborative, fast-paced environment where individuals are encouraged to grow, develop their skills, and take pride in delivering exceptional hospitality.

At Star Cinema Grill, the excitement of the movies meets full-service dining, handcrafted drinks, and genuine hospitality. Join a team that brings great food, film, and service together under one roof while creating a memorable entertainment experience for every guest.

Job Summary

As a Guest Attendant at Star Cinema Grill, you’ll be one of the first faces our guests see and play an important role in creating a warm, welcoming experience. Guest Attendants provide friendly and attentive service, assist guests throughout their visit, answer questions, and help ensure every guest feels welcomed, valued, and ready to enjoy their Star Cinema Grill experience.

Responsibilities

• Cash handling functions, confirming prices
• Assisting customers with their ticket and gift card purchases
• Responsible for taking reservations, greeting and seating guests, directing Guests to the theater, and thanking guests as they depart.
• Answer phones throughout the shift and direct calls to appropriate personnel as necessary.
• Greeting, seating guests, while maintaining a balanced rotation between servers
• Clear and prompt communication, both face-to-face and over the phone
• Eager and happy to accommodate all guests’ requests
• Additional opening and closing side work-related job duties: cleaning, stocking, setting up host stand for next shift.

Qualifications

• Previous restaurant/ host experience preferred
• High School diploma or GED
• Able to multi-task
• Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
• Customer service focused and solution oriented
• Must enjoy and be able to succeed in a fast-paced work environment
• Ability to work a flexible schedule based on restaurant needs
• Food handler's card may be required according to local and or state regulations

Benefits/Perks

• Competitive Pay
• Flexible Schedules
• Growth Opportunities
• Pharmacy & Restaurant Discounts
• Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
• Free movies at Star Cinema Grill
• Potential for Medical, Dental & Vision benefits
• 401K Retirement Savings Program
• Employee Referral Program