Guest Advocate: Flexible On-Demand Shifts

Target; Norfolk (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking an On-Demand Team Member to support guest services and store operations. You will pick up shifts through the myTime app, create your own schedule, and ensure reliable attendance to meet guest needs.

The role emphasizes friendly guest interaction, knowledge of loyalty programs, and assisting with order pickup, drive-up, and registry services while maintaining store standards and safety practices.

Qualifications

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

• Create an Easy, Inspiring, and Friendly guest experience by delivering on the following commitments
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.

Skills

Customer service

Communication

Flexibility

Teamwork

Tools

Handheld scanners

Job description

Target is seeking an On-Demand Team Member to support guest services and store operations. You will pick up shifts through the myTime app, create your own schedule, and ensure reliable attendance to meet guest needs.

The role emphasizes friendly guest interaction, knowledge of loyalty programs, and assisting with order pickup, drive-up, and registry services while maintaining store standards and safety practices.