Guest Advocate: Fast-Paced, Flexible Schedule

Target; Lititz (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is hiring a Guest Advocate to greet guests, help them find what they need, and explain features in the Target App, including Wallet, Drive Up and order pickup.

In this fast-paced role you will resolve guest concerns, promote store programs and services, and support team members to deliver a welcoming shopping experience.

We provide training to build guest service skills and ensure safety, while offering flexible schedules and competitive benefits.

Qualifications

• Ability to communicate effectively with guests and teammates.
• Friendly, helpful attitude with strong customer-service focus.
• Ability to learn and explain Target's benefits and services.

Responsibilities

• Greet guests and provide a welcoming experience.
• Help guests find items and resolve issues for a smooth shopping experience.
• End each guest transaction with a thank you and assist with returns or exchanges as needed.
• Promote and explain Target's loyalty programs and app features.
• Maintain store cleanliness and assist peers to support guest services.

Skills

Guest interaction

Communication

Problem solving

Adaptability

Job description

Target is hiring a Guest Advocate to greet guests, help them find what they need, and explain features in the Target App, including Wallet, Drive Up and order pickup.

In this fast-paced role you will resolve guest concerns, promote store programs and services, and support team members to deliver a welcoming shopping experience.

We provide training to build guest service skills and ensure safety, while offering flexible schedules and competitive benefits.