Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3236)

Target; Village of Freeport (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Target as a Guest Advocate, where you'll enhance the guest experience through exceptional service and engagement. This role offers the opportunity to develop skills in communication and problem-solving while working in a dynamic retail environment. If you enjoy helping others and thrive in a fast-paced setting, this position is for you.

Qualifications

• Ability to communicate and interact with guests.
• Problem-solving skills to resolve guest concerns.
• Adaptability to different guest interactions.

Responsibilities

• Delivering exceptional guest service and creating a welcoming experience.
• Engaging with guests and addressing their needs.
• Being knowledgeable about store products and services.

Skills

Communication

Problem Solving

Guest Engagement

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3236)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3236) role at Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3236)

3 months ago Be among the first 25 applicants

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3236) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $18.00 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interact with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Service Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target

And so on for the rest of the responsibilities and qualifications...